We Safeguard Your Creative Worlds

1. Information We Collect

We collect only the data required to deliver a personalized, reliable storytelling experience:

We do not collect biometric identifiers, precise geolocation, or data from your device’s contacts, photos, or microphone.

2. How We Use Your Data

We process personal data solely to operate, improve, and support EverNovel:

• Delivering personalized stories and syncing your library across devices
• Authenticating your account and safeguarding access
• Processing purchases, managing subscriptions, and handling billing inquiries
• Providing customer support and responding to your requests
• Analyzing aggregated usage to guide product improvements
• Complying with legal obligations and enforcing our Terms of Service

We never sell your personal information, and we do not share your creative content with advertisers.

3. When We Share Data

We may share limited data with trusted service providers who help us operate EverNovel. These partners are contractually bound to use your information only on our behalf and in compliance with applicable laws.

• Cloud infrastructure for secure hosting, storage, and backups
• Payment processors such as Apple’s in-app purchase system
• Analytics providers for aggregated performance insights
• Customer support platforms to manage service requests

We may disclose information if required by law, to protect our rights, or in connection with a corporate transaction (merger, acquisition, or asset sale). If ownership changes, we will notify you before your data is transferred or becomes subject to a different privacy policy.

4. Your Rights & Choices

You are in control of your account and creative content. Depending on your region, you may have the right to:

• Access, update, or correct your account details
• Download a copy of the stories and data you have stored with us
• Request deletion of your account and associated personal data
• Object to or restrict certain data processing activities
• Withdraw consent where processing is based on consent

You can exercise most rights directly in the app settings. To submit a data request, contact us at privacy@evernovel.io. We may ask you to verify your identity before fulfilling the request.

5. Data Retention

We retain personal data only as long as necessary to provide EverNovel’s services and meet legal obligations. When you delete your account, we remove personal data and story content within 30 days, unless retention is required for legal or security reasons. Backup copies are securely purged according to our retention schedule.

6. Children’s Privacy

EverNovel is intended for users who are 13 years of age or older (16 in the EEA). We do not knowingly collect personal information from children under these ages. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.

7. Security Practices

Protecting your stories and personal data is foundational to EverNovel. Our safeguards include:

• Encryption in transit (TLS) and at rest for sensitive data
• Role-based access controls and multi-factor authentication for internal tools
• Continuous monitoring for anomalous activity and unauthorized access
• Secure development lifecycle, regular testing, and third-party audits

No system is entirely immune to risk, but we continuously improve our security posture and notify users of any material incidents in compliance with applicable laws.

8. International Transfers

EverNovel operates globally. When we transfer data outside your country, we rely on appropriate safeguards such as Standard Contractual Clauses or equivalent legal protections to ensure your data receives the same level of care.

9. Contact & Support

If you have questions about this Privacy Policy or need assistance with your data, please reach out. We respond to all privacy inquiries within 7 days.

10. Updates to This Policy

We may update this Privacy Policy to reflect new features, legal requirements, or operational changes. When we make material updates, we will notify you through the app or email and update the effective date at the top of this page. Continued use of EverNovel after an update constitutes acceptance of the revised policy.